Terms of Use

Tilia is provided by Vulpes Vanguard LLC, 2880 W Oakland Park Blvd Suite 225C, Oakland Park, FL 33311, USA. Contact: support@almarelacionamento.app

By creating an account, linking as a couple or using this website, you confirm that you have read and accept these terms and the Privacy Policy. If you do not agree, please do not use Tilia. You can stop at any time by deleting your account.

Tilia is a digital tool for conversation and reflection as a couple: guided questions, check-ins, conversations with Alma, exercises for two and a shared home that grows with you.

Tilia does not replace:

• couples therapy or psychotherapy,
• medical, psychological or mental health advice,
• help in a crisis or in situations of violence.

If you are in a crisis or in danger, call the emergency number 112 (EU) or your local emergency services.

Alma's answers are generated automatically by an AI model. They may be inaccurate, incomplete or not suited to your situation. Treat them as a prompt for conversation, not as professional advice, and do not make important decisions based on them alone. We ask for your permission before your first conversation with Alma; you can withdraw it in Settings.

You must be at least 18 years old to use Tilia. By signing up you confirm this.

Each person creates their own account and one invites the other. Only link with someone who also wants to share a space with you. Either of you can unpair in Settings.

Keep your access private and tell us if you suspect misuse. What you share in the couple space is visible to the other person according to the app's settings.

You agree not to use Tilia to:

• harass, threaten, humiliate or monitor another person,
• impersonate someone or link someone without their agreement,
• access other people's data, tamper with the app or reverse engineer it,
• do anything unlawful.

You can report abuse to support@almarelacionamento.app. We may suspend or close accounts that break these rules.

Your content stays yours. You give us a limited licence to store, process (including with Tilia's AI) and display it, only to provide the service to you. We do not sell it or use it to train AI models.

The Tilia brand, design, texts, illustrations, avatars and software belong to Vulpes Vanguard LLC or its licensors. You may not copy or distribute them without permission.

Tilia can be used for free with limited features. Full access requires a subscription (Tilia Duo) bought in the app through Apple's App Store or Google Play.

• Price and duration are shown before you buy.
• Payment is charged to your Apple or Google account. The subscription renews automatically for the same period unless you cancel it at least 24 hours before the current period ends.
• You can manage and cancel it in your Apple ID settings or in Google Play under Payments and subscriptions. Deleting the app or your account does not cancel it.
• If there is a free trial, any unused part is forfeited when you buy a subscription.
• Refunds are handled by Apple or Google under their terms.

With a subscription, conversations with Alma are included for each of you, within Fair Use. The app and the stores do not show numbers; this is the rule that applies:

• Each person has their own allowance of messages to Alma. What your partner writes does not count toward yours.
• Only the messages you write to Alma count. Alma's replies do not.
• If you use Tilia through your partner's subscription, you get the same allowance and the same periods as that subscription.
• Unused messages do not carry over to the next period.

Your allowance by plan:

• Weekly subscription: 40 messages per week.
• Monthly subscription: 80 messages per month.
• Annual subscription: 40 messages per month.
• Lifetime access: 40 messages per calendar month (UTC).
• 7-day free trial when you subscribe: 40 messages in total.
• Free week without a subscription: 40 messages in total, at most 25 per day (UTC).

Weeks and months are counted from your subscription's billing date; on the annual plan, each month starts on that date. Without a subscription, trial or free week, conversations with Alma are not included.

When you have only a few messages left, Alma gently brings the conversation to a close. Once your allowance is used up, the app shows you when you can write to her again. The allowance only applies to messages to Alma; the rest of Tilia is not affected.

If Alma notices that you are in a crisis, she replies even when your allowance is used up. To protect the service there may also be short technical limits, for example when many messages arrive in a short time or demand is very high. We may adjust the allowances; if we lower them, we will tell you in the app before the change applies.

If you download Tilia from the App Store, Apple's standard licence agreement (EULA) also applies. These terms supplement it. Apple is not responsible for Tilia or its content.

We keep improving Tilia. Features may change or be temporarily unavailable, for example during maintenance. We cannot promise particular outcomes for your relationship.

To the extent permitted by law, Vulpes Vanguard LLC is not liable for indirect damage or for decisions you make in your relationship based on Tilia. We are liable without limitation for intent, gross negligence and injury to life, body or health. Nothing limits your mandatory consumer rights.

You can stop using Tilia and delete your account at any time. We may suspend or end access if you break these terms, if the law requires it or to protect others.

We may update these terms. We will tell you about important changes in the app before they take effect.

The law of your country of residence applies to the extent it protects you as a consumer. If there is a problem, please write to us first at support@almarelacionamento.app. We do not take part in alternative dispute resolution before a consumer arbitration board.

Questions about these terms: support@almarelacionamento.app. Privacy: support@almarelacionamento.app.